- Reduce use of fossil fuels, reduce waste
- Doing less harm & actively caring for the environment: influencing visitor behaviour
- Benefit communities
- Appreciate sense of place
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- Sustainability: not just recycling
- Not just good for the environment - what visitors want too
- What you can do: activities & marketing messages to help you attract visitors who care
3. Visitors want sustainability
Nielsen IQ: 78% consumers say a sustainable lifestyle is important to them
McKinsey: 60% of customers actively prioritise purchasing from sustainable businesses
Capgemini: 77% of customers buy from and remain loyal to brands that show their social responsibility
4. Key trends
Authenticity
Community & small scale
Experiences
Get closer to the countryside
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save energy, sustainable travel, buying local, protecting nature, saving water, local community
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- This is what we're doing
- We know it's only part of the solution & we can always do better
- These are our plans
- How visitors can help
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Sustainability/environment policy: what are you doing?
Your about page: Who are you? What do you care about?
What do you love?
Advice & recommendations for visitors
Local area information
Other suppliers & collaborators
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Talk about what you do
What's 'normal' for you? What do you take for granted?
Show - images
Explain your what & why
Use anecdotes, facts, details
Have you got something that's 'yours'?
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Who should visitors meet?
Where are they?
What can they learn from them?